Angelic Baskets & Gifts

OUR STORY

Angelic Baskets & Gifts is your gift company, dedicated to making the gift-giving experience simple and impressive. Founded in 1997 by Erica Wilson, who set out to give customers a full-service gift company packed with quality and convenience, Angelic Baskets & Gifts has been revamped — and we're back with extraordinary designs and a wide range of services and products.

We understand that our gifts must be a worthy representation of our customers. We also understand that giving a gift should be a simple and pleasant experience, because the act of gift-giving is an expression of love, joy, and support for your recipients. Whatever your gift needs are, Angelic Baskets & Gifts is here to give you the Angelic experience: high-level service, outstanding solutions, and impressive gifts.

Outstanding gifts, gift baskets, and other unique products are hand-designed and created with care. Our exceptional customer service team is here for the sole purpose of making your experience simple, convenient, and unique.

OUR GUARANTEE

100% Satisfaction Guarantee

All products ordered from Angelic Baskets & Gifts are covered by our 100% Satisfaction Guarantee. We guarantee your gift will arrive in quality condition. If you (or your gift recipient) are not completely satisfied with the quality of a product, please contact our customer service department immediately. Your complete satisfaction is our goal.

Returns

Fresh products — flowers, fruit, plants, balloons, trees, and fresh food gift baskets — are perishable and fragile, and cannot be returned. These products are covered by the Angelic Baskets & Gifts Guarantee and will be replaced if they are not up to your standards. Non-perishable items may be returned within 14 days of purchase in their original packaging, after contacting our customer service department. Exchanges will be given; no refunds.

Flower & Product Substitutions

We make every effort to ensure the flowers and products we feature are in season and available. In some cases, this is not possible. Angelic Baskets & Gifts reserves the right to substitute flowers and products of like color, appearance, and value. Because of the popularity of some floral arrangements and gift baskets, we must also reserve the right to substitute pictured vases, baskets, and other decorative containers with others of like shape, color, value, and style.

Delivery & Shipping

Gifts shipped via FedEx or UPS: please note that standard ground delivery provides an estimated delivery date — it is not a guaranteed delivery date.

Fresh products (flowers, fruit, plants, balloons, trees, and fresh food gift baskets) can be hand-delivered locally but cannot be shipped. In some cases, such as flowers, your gift can be delivered the same day you order. For other gifts — exotic flowers, fruit, and gourmet baskets — we may need 24 hours to fulfill your request. Sunday delivery is not available, delivery to rural areas may not always be possible, and we cannot deliver to post office boxes.

Please provide a phone number and complete address (including hospital room number, apartment number, floor level, etc.) — without them, your order may be delayed or unable to be delivered. If no one is available to receive the delivery, our courier will use their best judgment about the safety of leaving the arrangement, or will attempt delivery at a later time.